How to Fix “Search Not Found” When Using Saved Search Links

Last updated: January 23, 2026

If you’ve tried adding a saved Social search link to a campaign and see a “Search not found” error, this guide explains why it happens and how to fix it so your searches work across Social Accounts.

Understanding the Problem

You may encounter the “Search not found” error even when the link seems correct. This usually happens when: 

  • The link was copied from a saved search in another Social Account.

  • You’re trying to use it in a campaign under your own Social Account.

Saved searches on the Social Platform are account-specific, so a search saved under one account cannot automatically be used with another. Attempting to use it elsewhere will cause it to appear as “not found,” preventing the campaign from accessing the search results.

Why This Happens

Each Social search link is tied to the account where it was saved. When a link is pasted into a campaign under a different Social Account:

  • The system cannot locate the saved search.

  • The search is treated as unknown, resulting in the “not found” error.

This is why simply copying and pasting a link doesn’t always work.

Step-by-Step Fix

Follow these steps to make any saved search link usable across accounts:

  1. Open the Original Account

    • Use the Browser to open the Social Account where the saved search was originally created.

  2. Refresh the Search

    • Open the saved search.

    • Click inside the search field and press Enter.

    • The URL will update to a new link.

  3. Copy the Updated URL

    • Copy the refreshed search URL from the address bar.

  4. Use in Your Campaign

    • Paste the new URL into your campaign search.

 

After following these steps, the search link will now work correctly and can be used with any connected Social Account, ensuring your campaign runs without errors.