Sales Navigator InMails, Boosters & Important Limitations

Last updated: April 15, 2026

Sending Sales Navigator InMails to Closed Profiles

To send InMails to closed profiles using Sales Navigator credits, you must:

  1. Have an active Sales Navigator subscription

  2. Toggle on Allow to use my InMail credits in the Send InMail step

  3. Go to Settings > Account Limits and set the InMail credits per month limit (this controls how many Sales Navigator InMails can be sent from campaigns each month)

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InMails Booster Explained

InMails Booster allows you to send InMails to open profiles using the API.

Benefits:

If the booster is disabled:

  • Views of profiles limit will be consumed

  • Once the limit is reached, InMails will stop sending

It’s important to monitor this limit closely.

Additional Rules & Limitations

Please keep the following in mind:

  • The system currently supports Sales Navigator InMails using Sales Navigator credits (not Premium or Recruiter)

  • InMail credit amounts depend on your subscription status. When your Sales Navigator subscription ends, credits expire

  • You cannot send an InMail to:

    • A prospect who already accepted your connection request

    • A prospect who opted out of receiving InMail messages

On our platform, you can configure InMail sending limits per account within campaigns. The system allows you to set anywhere from 1 to 80 InMails per operating cycle (one system working day):

However, setting a limit does not guarantee that the platform will always send the exact number configured. Actual sending volume depends on multiple external factors, including:

  • The Social Account type and subscription

  • Overall account reputation and recent activity

  • The Social Platform's internal sending restrictions

  • Availability of InMail credits

  • The ratio of Open Profiles vs. Closed profiles in your target audience

  • Engagement metrics such as reply and acceptance rates

Because the Social Platform enforces its own dynamic limits, the real number of InMails sent over a 30-day period can vary significantly from account to account, even with the same campaign settings. Some accounts send 20-30 per day, while others send 5-10.

Is InMail still an effective outreach tool?

InMail can still be effective when used correctly, but it generally works best as a complementary channel, not the only outreach method.

Best practices for InMail outreach

  • Use InMail selectively (for high-value prospects or decision-makers)

  • Personalize messages and keep them concise

  • Maintain a healthy sending volume rather than pushing maximum limits

InMails can significantly boost your outreach efficiency when used correctly. By setting up campaigns thoughtfully, using boosters strategically, and understanding platform limits, you can dramatically improve response rates.

 

If you have any questions or need help optimizing your InMail campaigns, don’t hesitate to contact our Customer Support team — we’re always happy to help 💙