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What to Do If You Get a Compliance Notice from the Social Platform

Updated over 2 months ago

From time to time, you may come across a notification like this from the Social Platform. Don’t worry: it’s fairly common, and there are a few reasons it might appear.

Why this might happen:

  • Multiple sessions: If you’ve logged in through a regular web browser, the Social platform may detect an extra session and trigger this message.

  • Messaging patterns: Sending the same message to several people (even manually) can sometimes be flagged.

  • Profile activity: Opening many personal profiles at once (e.g., with “open in new tab”), especially if repeated often, can raise a red flag.

  • Profile details: Providing inaccurate information (such as listing a company you don’t actually work for) may also cause issues.

What you can do:

In most cases, simply clicking “Agree to comply” allows you to continue working without interruption.

To reduce the chances of receiving this notification, we strongly recommend using our own Browser.

📖 You can learn more about it in this article: How to View Social Profiles Without Risking Your Account

If you haven’t logged in through regular browsers and this issue becomes widespread, please reach out to our Customer Support team — we’ll be happy to investigate further.

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